Corporate Wellbeing & Productivity


GoodShape logo

GoodShape is a pioneer in workforce wellbeing and performance. With its unique hybrid of clinical expertise and advanced digital services, it offers organisations, from FTSE 100 companies to NHS Trusts, a proven solution for staff wellbeing and productivity.

Formerly known as FirstCare, GoodShape provides unrivalled insight and objective data to help organisations truly understand the issues affecting employee wellbeing at a national, corporate, and personal level; their causes; and their impact on business productivity. Their approach is proven to improve workforce health management and efficiency, providing an essential management capability. Benefits include higher levels of employee engagement, better compliance, increased operational performance and reduced staffing costs.

GoodShape annually manages over one million telephonic interventions and over six million digital communications via its dedicated UK medical contact centre open 24/7 supporting over 100 large corporate customers.

With more than 17 years’ experience, GoodShape has built the UK’s largest database of workplace wellbeing events across 22 million days, recording the root causes, interventions, and outcomes from nearly a million anonymised cases.

MARCOL Health invested in GoodShape to scale the business in domestic and international markets, additionally creating and continuing to provide technological support for its proprietary digital infrastructure.

The business won GOLD for Most Effective Application of Technology at the ECCSA Awards 2020, beating tough competition from Microsoft who were awarded Silver and The Very Group who were awarded Bronze.

FirstCare was mentioned in Parliament in March 2021 when a Private Members Bill with the aim to make Mental Health First Aid compulsory in the UK workplace was heard. The business provided compelling data and insight in support of this Bill. See further details on the News page here.

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