Healthcare, Absence Management


FirstCare logo

FirstCare, is a pioneer in workforce health management. With its unique hybrid of clinical expertise and advanced digital services, it offers organisations – from FTSE 100 companies to NHS Trusts – a proven solution for staff wellbeing and productivity.

FirstCare provides unrivalled insight and objective data to help organisations truly understand the issues affecting employee wellbeing at a national, corporate, and personal level; their causes; and their impact on business productivity. It is proven to improve workforce health management and efficiency, and is a critical service that empowers organisations to increase engagement, ensure compliance, drive performance and reduce cost.

FirstCare annually manages over one million telephonic interventions and over six million digital communications via its dedicated UK medical contact centre open 24/7 supporting over 100 large corporate customers.

With more than 16 years’ experience, it owns the country’s largest database of its kind, exceeding a billion data points, over more than 22 million lost working days and 750,000 member records.

MARCOL Health invested in FirstCare to scale the business in domestic and international markets, additionally creating and continuing to provide technological support for its proprietary digital infrastructure.

FirstCare won GOLD for Most Effective Application of Technology at the ECCSA Awards 2020, beating tough competition from Microsoft who was awarded Silver and The Very Group who was awarded Bronze.

FirstCare was mentioned in Parliament in March 2021 when a Private Members Bill with the aim to make Mental Health First Aid compulsory in the UK workplace was heard. FirstCare provided compelling data and insight in support of this Bill. See further details on the News page here.

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